click the link below and see for yourself. Look at the samples show on the 1 & 1 page and scroll to the bottom and you will see it says the website was created using an INTUIT template.
http://order.1and1.com/sitedesign?__lf=Static&linkOrigin=&linkId=hd.nav.sitedesignservice

I have left 1 and 1 and signed up with INTUIT and its much better! way easier. a little more but its worth it.

I may have guessed 1 reason for 1&1 to allege some fabulous resource usage : The statistics they provide on the account control panel.

Google Analytics and Alexa see 1500 visitors, but 1&1 counts 30 000, not including robots! This may be a honest mistake. But, it’s been going on for years; So, it’s probably voluntary. Showing more visitors gives 1&1 customers the illusion of success. And, it gives 1&1 some arguments to push sales on medium size websites like mine.

Alexa ranks my major website Jeux gratuits a telecharger at position 1 000 001 (1 million) on the Web. All my other 40 websites receive a neglectable traffic. 1&1 sells, in my humble opinion, deceit.

I also inquired to know who was sharing my server. There are dozens of websites there. One of them generates over 30 000 visitors per day by Alexa measure. This corresponds to 180 000 visitors as measured by 1&1. No wonder they have a CPU problem.

Cheers from Download free games. And remember DO NOT HOST at 1&1.

I think I ave been a good customer. I have purchased 40 domains through them most costing $28 per year), and I have contracted a shared hosting business package for a little more than $10 per month. This allows the use of an unlimited number of domains + 250 subdomains + unlimited storage space and traffic. Cheap, I must say! But, I found out that it is not what you get. All had been working nicely between us until my websites were all shut down. No warning, no email before or after, nothing!

On the average, I check my websites once a week. Gladfully, I caught this one immediately. So, I emailed to 1&1 Tech support. They answered that I should contact their abuse team. So, I emailed again to abuse team. At this point, my websites have been down for over 24 hours. And I get no answer from “abuse” for another 48 hours. At this point, I don’t have the slightest idea as to why my websites are down.

My email to 1&1 : “Following my enquiry at 1&1 tech support, I turn to you to find out why my websites are down !”

So, I call their customer support. The friendly guy on the phone realizes the problem. My websites are being redirected to IP 127.0.0.1. Within 5 minutes, my websites are back running normally. This should have been the end of the story. I thought to myself: “Fine”, mistake is human and I have known those guies for quite a while. I Forgive but not forget that they have shut down my websites not warning me; And, this could have lasted for days and weeks.

When it’s all over, I finally receive their “Abuse Team” answer:

Their email: “Recently we have noticed that your web site(s) is overloading the web server because it was using too many shared server resources (cpu/memory usage). We now request that you consider purchasing a Managed or other Dedicated Server in order to continue hosting with 1&1 Internet. The decision to lock your account was made by the system administrators in order to improve the quality of service for the rest of our clients on the shared server from which you are hosted. The resource usage of your account threatened the ability of that server to capably operate as as a shared host, so it was required that your account be locked in order to mitigate server load. Though we could unlock your site, it is not recommended. Please visit 1and1.com to review the server products we offer. You will have one (1) month to make a decision and migrate your account over to a 1&1 server or another host provider. You can choose to return your account back to the previous state (unlocked), provided that you take steps to reduce resource usage of your account. If the account has to be locked again you will only have the option of purchasing a dedicated server account to continue hosting with 1&1 Internet.”

As it turns out, this is untrue and I am completely innocent of anything. My websites have lost about 65% of traffic since the August 2011 Google Panda update, down to about 1500 unique visitors per day (Alexa + Google Analytics data). I have not used so little CPU and memory of their shared server since year 2006. And my disk usage is below 2Gb. All my PHP programs are well optimized. And, I don’t use chat or streaming. The only real problem is that they are abusively trying to impose an upgrade on me.

My answer: “I have been sending emails to your sales department for days to be able to upgrade to a virtual dedicated server. They have never answered. Following your threat and recent move to take my websites off the internet, I can no longer stay with 1&1. I will thus never purchase anything from you and transfer my 40 domains away from you. You have illegally shut down my websites severly damaging my business.

Their answer: “We can lock your site at any time if it creates a problem for other users in shared hosting. You have been moved to an auxilliary server in the past
because of the load you caused. We are now asking you to either move to a dedicated server or find a new host”

No trial, just an arbitrary decision, without the least bit of an attempt to justify it! As they mentioned in this email, it is true that it is the second time they pull this one on me. However, the previous time they had warned and emailed me.

WHAT I BELIEVE REALLY HAPPENED:

Just before all this, I was in contact with Tech Support to get a problem solved. I could no longer access my PhpMyAdmin. And, we had been trying to solve it for weeks. As you probably know, PhpMyAdmin is typically hosted on a local host IP 127.0.0.1. It is easy to see that they must have tried something to fix the data base issue and got it wrong – just a technical problem.

Email to Tech on Jan 28 2012, Just 2 days before they redirect my websites to their localhost (IP 127.0.0.1): “Following up on the problem discussed and attached below, I enclose 2 screen maps as you required…”

Instead of admitting their mistake, they pretended it was an abuse issue. From there, the abuse department, which really is a “push sales” department, completely messed it up… And, what is so ludicrousl about their attitude, is that I was truthfully looking for a dedicated server from 1&1. My decision was made. But the Sales Support never, ever, answered a single one of my 7 emails. I only had a few very simple transfer issues that required an answer before I could proceed.

I left 1&1. I am now on a dedicated server at Hostgator and finalizing migration. And, I don’t regret it.

STAY AWAY FROM 1&1: Their service has never been worse. They don’t live up to their promises. They will go bankrupt shortly like LYCOS did just a few years ago.

Want more proof of how they operate? Click the above link.

You can share your experiences AND fill out the complaints….you can do both, but the only thing that will take a boot to their *ss will be the complaints. In fact, do file the complaint first, then copy and paste it here. (after removing any personal info of course) or companies like this will continue to thrive.