Pleasanton Web Design

In trying to resolve my problem with getting a Disk quota exceeded (122) error on MYSQL Database apps, I received the following email from 1&1 Internet support (in my spam folder, as usual):

Thank you for contacting us.

This case needs to be escalated since we dont root access on our server.

As a temporary workaround, you can create a php.ini file on folder where
your script is running. The file should have like this.

session.save_path = physical path of the temporary folder where you want to save the seesion on your webspace

If you have any further questions please do not hesitate to contact us.

I have nearly 20 database aps and don’t really want to do this for each one as a temporary workaround, so I waited for the permanent fix. Unfortunately, this is the next email I received:

We are always glad to assist you in a timely manner as possible.
We see since you’ve opted to change a file to a .Ini, this has resolved
the issue.
Your disk quota is fine from our end and all looks good from here.

Please clarify if you need any additional assistance regarding this
issue.

Thanks for your patience and for choosing 1&1.

If you have any further questions please do not hesitate to contact us.

I didn’t opt to do anything. I am waiting for them to fix it, so looks like time for some more emails! This is the typical 1&1 support approach. Classic. That’s why I don’t have any client sites on 1&1 Internet. Right now I am recommending WestHost.

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